Ubona: Automated Voice Bot and Call Center Automation in India

Turbocharge your
business with

Outstanding
Customer Experience

Connect with your customers using future-ready
contact center solutions, first-ever visual IVR
automation, and intelligent communications

Turbocharge your business with

Outstanding Customer Experience

Connect with your customers using future-ready contact center solutions, first-ever visual IVR automation, and intelligent communications

Turbocharge your
business with

Connect with your customers using future-ready
contact center solutions, first-ever visual IVR
automation, and intelligent communications

Outstanding
Customer Experience

Tailored solutions for your enterprise

We power your business by empowering your consumers with simple actions they take on their phones. From large enterprises in Ecommerce, FinTech, and Logistics to Insurance, Banking, NBFC, Stock Broking, Subscription Businesses, and Network Operations, we offer intuitively designed communication solutions to meet your specific customer needs.

When it comes to keeping your data secure, we follow the international standard for Information Security Management Systems with ISO 27001:2013 certification.

Tailored solutions for your enterprise

First in the industry

Our game changer product for consumer-facing enterprises uses automated bot with state-of-the-art visual IVR for customer acquisition, verification, consent, reminder, and collection processes.

Combines voice and data for superior consumer experience

Recognizes speech in all Indian languages

Provides intuitive, friendly, and smooth user interface

Enables end-to-end automation

Offers value to businesses in real time

Helps scale customer reach

Saves costs

Streamlines operations

Interacts with customer through multimedia

Collects payment on call

EXPLORE SCALABLE CUSTOM SOLUTIONS FOR YOUR BUSINESS

Your customers
on our mind

We take a 360-degree view of your business to give you the competitive edge. Our deep understanding of the problems your consumers face enable us to deliver solutions that allow your users to develop an emotional connection with your services and brand.

GET THE UBONA ADVANTAGE

Solutions for deep connections

Our futuristic customer communications management enables your users to engage with your bouquet of products and services seamlessly.

DISCOVER MORE

Cloud Telephony

Speech Recognition Engine

Voice-Synced Web browsing

E-Mandate

Passive Call Recording

Speaker Verification

Image Recognition

Virtual Number

Intent Engine

Secure Payment

Video Telephony

Speech Analytics

Audio Fingerprinting

Optical Character Recognition

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Product suites to suit your business

We have made inroads into every industry that requires convergent last-mile technology solutions for superior customer communications management.

Contact Center Solution

Automated Visual IVR

Automated Conversational AI Bot

Multimedia Cloud Telephony With Voice, Video & Virtual Number

All IP Telephony

Call Recording

Contact Center Solution

Comprehensive platform supporting all aspects of present-day customer communication needs — outbound, inbound, IVR, automation, scale, and flexibility

Automated Visual IVR

First-ever cloud solution with a simple interface that empowers customers to complete transactions and interactions in an entirely automated manner

Automated Conversational AI Bot

Various bots engage with customers at different stages and, depending on specific situations, connect them to real agents for the best possible resolutions